The Problem

The UK Care Crisis

Caras - The UK Care Crisis
Currently, the care system is in crisis. This needs to be addressed quickly before it is broken forever.
With homecare providers facing the worst staffing crisis ever, a lack of support for care workers, and an ageing population, it has become evident just how complicated the current situation is. Insufficient numbers of carers looking for work means that pressures continue to build. Not only does this put more weight on to existing carers and negatively impacts their wellbeing and performance, but it also means that many vulnerable people will sadly go without the care and attention they need and deserve.

The Pandemic

  • Even before the pandemic there were over 100,000 vacancies in social care, and Covid-19 has made the situation even worse
    Liz Kendall
    Shadow Care Minister

The demand for domiciliary care has risen over the past year as the pandemic and lockdown rules made many people fearful of going into care homes due to being isolated from their friends and families.

This has put immense pressure on homecare staff as travel time between patients and lack of homecare equipment makes it extremely complicated to fulfil patient appointments to an excellent standard without the assistance of a care management system. Whilst the care crisis has been growing for years, it is the pandemic that has highlighted just how fragile the sector can be.

Staff and resource shortages

Over the years the care sector has found itself struggling to recruit and retain staff and this problem is continuing. However, the immense pressure from Covid has now forced staff to reach exhaustion and burnout as well.

No Jab, No Job’ cost the industry over 35,000 workers

Homecare staffing has been further complicated due to recent government changes regarding the ‘no jab, no job’ policy. It has been estimated that 35,000 homecare staff have left the sector as a result of the policy resulting in 110,000 people losing out on homecare due to the lack of staff.

caras - Homecare Staffing

The call for action

  • 1.5 million hours of commissioned homecare could not be provided between August and October 2021 due to a lack of staff, despite record growth in provision
    Association of Directors of adult social services (ADASS), November 2021 survey

Latest market reports show that a large majority of providers of homecare no longer have the facilities or capabilities to take on new patients who are in urgent need of care. Homecare visits have already been curtailed due to the pandemic and recipients now worry visits may be shortened further meaning they are only receiving the most basic care.

Whilst funding is essential to help the sector survive, it is also evident that solutions are needed to ensure that providers are operating as efficiently as possible so that they can care for more patients, whilst retaining their staff members to prevent shortages.

With these pressures it is even more important that care providers are getting the best from their staff and that their agencies are operating in a highly efficient manner. For a no-strings consultation please contact Paula Whitby.

Caras - Our Story

The Solution

Caras - The Solution

More than a quarter of UK homecare providers risk
going out of business

The landscape for social care is dramatically changing. The businesses operating within this space will need to adapt to ensure that the elderly and vulnerable are still receiving the care they need to retain not only their independence but their health. Many homecare providers are struggling and fearing for the survival of their businesses and so have resulted in exploring solutions to help them run more efficiently and retain their staff. High quality information systems to help providers better manage and plan their activities based on real-time data are now paramount.

Paperless working

Care management platform

In the UK there are just over 10,100 homecare providers and roughly 70% of them pre-pandemic operated their business using traditional paper methods. This meant that historically it has been impossible to build a real-time picture of what is happening across their business.

However, due to the pandemic, many industries including the care sector have increasingly turned to technology and software solutions. Some care providers in the UK have begun using management systems to improve workflow and make their agencies smarter.

CARAS can provide crucial support to domiciliary care providers by unleashing the power and insights held within daily data. We help reduce operating costs, and thus raise profits, by improving efficiencies through cutting down on time-consuming administration and paperwork. This is just the tip of the iceberg.

The Future

Our ongoing mission is to provide innovative people management solutions to the domiciliary care sector enabling them to improve workflow and efficiency through the deployment of best practice care rostering and CQC compliance. However, as the world adjusts to the new normal it is our responsibility to ensure we continually evolve our software. We will do this to keep up with the latest developments, whether these are socio-economic or legislative, that are impacting on the care sector and the people working within it.

We will continue to develop and expand our solutions to allowing care workers to manage their workload and to deliver excellence in the care services they provide. Our mobile App is an exceptional communications and data handling digital tool. We ensure that workers stay connected and that daily visits are running smoothly and efficiently. Our solutions provide agency managers with the essential information they need to support both those receiving and those delivering care.

Caras - The Future
  • We firmly believe that advancements like this will help pull the UK out the care crisis and ensure care workers are never overworked, underpaid or burned out again.

Our commitment to a brighter future

CARAS has an important role to play in making the UK’s domiciliary care industry better.

We want to further expand our client-base and reach more care agencies, helping them to better manage their workflow and their people.

We want to encourage providers to unlock the power held within their day-to-day data and to utilise this for positive change.

Better management practices based on data will ultimately mean improved delivery and outcomes. In turn this means better business for providers.

Small changes made at a grassroots level will grow and best practice will spread. This will ultimately drive a more ethical and more profitable care industry for all.

To discuss how making the change to CARAS will unleash the power held within your agency’s data please contact Paula Whitby for an initial consultation.

Visit our Contact Us page for further information to arrange a free demonstration of the software and to discuss scalability and pricing.